Privacy Policy
How Massive IT collects, uses, shares, and protects your information.
Last Updated: October 2026
Massive IT, LLC ("Massive IT," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have. By using our website or submitting information to us, you agree to the practices described in this policy.
Information We Collect
a.
Information you provide. When you complete a form on our website, request a consultation, register a partner deal, use our assessment or quote tools, or contact us, we collect the information you submit, such as your name, company name, email address, phone number, and the details you include in your message or submission.
b.
Information collected automatically. When you visit our website, we and our analytics providers may automatically collect technical information such as your IP address, browser type, device type, pages visited, and how you interact with the site. We use Google Analytics to help us understand how visitors use our website.
c.
Client portal information. If you are a client with portal access, we collect the information needed to operate your account, display your tickets, invoices, quotes, and assets, and process payments through our payment processor.
How We Use Your Information
- To respond to your inquiries, schedule consultations, and provide the services you request
- To create and manage records in our business systems so we can deliver and support our services
- To process payments and manage billing for client accounts
- To operate, secure, and improve our website and services
- To send service-related communications and, where permitted, information about our services
- To comply with legal obligations and protect our rights
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers that help us operate our business, such as our CRM, payment processor, analytics provider, and technology vendors, each limited to what they need to perform their function
- Third-party technology providers when needed to deliver services you have engaged us to provide or facilitate
- Authorities or other parties when required by law, legal process, or to protect the rights, property, or safety of Massive IT, our clients, or others
- A successor in connection with a merger, acquisition, or sale of substantially all of our assets, subject to this policy
Cookies and Analytics
Our website uses cookies and similar technologies for analytics and site functionality. You can control cookies through your browser settings; disabling them may affect some site features. Google Analytics collects information about your use of the site as described in Google's privacy documentation.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as needed to provide our services, meet our contractual and legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or de-identified.
Your Choices
- You may ask us to access, correct, or delete personal information we hold about you by contacting us using the details below
- You may opt out of marketing communications by using the unsubscribe link in those messages or contacting us
- You may disable cookies through your browser settings
Children's Privacy
Our website and services are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Massive IT, LLC
Tampa, Florida
Phone: (813) 518-5454
Email: privacy@massiveit.com