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Massive IT

Cybersecurity services

Incident Response

Planning, preparation, and coordinated response when security incidents occur.

Tampa headquarters · Customers nationwide

How we reduce exposure

Incident Response

Planning, preparation, and coordinated response when security incidents occur.

Close the highest-leverage gaps first.

Security work lands best when the most exploitable gaps are closed in order and every control is watched after it ships.

  1. 1Assess

    We identify the gaps an attacker would try first.

  2. 2Protect

    Identities, devices, and perimeter controls are hardened.

  3. 3Monitor

    Alerts are triaged around the clock against real context.

  4. 4Respond

    Containment, recovery, and evidence begin immediately.

  5. 5Report

    Findings and residual risk are written in plain language.

What the program covers

Controls that hold up under pressure.

Preventive, detective, and responsive work that stays useful on an ordinary Tuesday, not only during an incident.

Service overview PDFPDF
01

Response plan and contact tree

02

Role and authority definition

03

Containment and recovery runbooks

04

Communication templates for staff, clients, and insurers

05

Tabletop exercise and after-action review

Where the risk sits

Attacks succeed on the basics that never got done.

  • No agreed first move when something goes wrong
  • Nobody sure who is allowed to isolate a system
  • Notifications to insurers and clients left to the last minute
  • A plan written before the current staff joined

What a stronger posture looks like

  • A rehearsed response plan with named owners
  • Containment decisions made quickly and defensibly
  • Notifications handled on time
  • Lessons recorded and applied after each event

Frequently asked questions

Let's talk about your security posture.

Schedule a Consultation

Planning priorities

Decisions to settle before an incident

Decisions to settle before an incident: review areas, evidence and business purpose
AuthorityEvidence to reviewIncident owner, escalation contacts and decision rightsWhy it mattersAvoid uncertainty about who can authorize action.
ContainmentEvidence to reviewIsolation procedures and evidence-preservation needsWhy it mattersBalance business continuity with investigation requirements.
RecoveryEvidence to reviewRestore priorities and communication plansWhy it mattersCoordinate technical recovery and stakeholder updates.

This assessment supports preparedness; it is not emergency incident response. Response services require agreed scope.

Free self-assessment

Security Governance Self-Assessment

Are security decisions owned, documented, and reviewed—or left to assumptions?

Start the assessment