Managed IT / Domotz + AlertOps
Network Monitoring & Management
Domotz brings visibility into your network. AlertOps routes important alerts to the right responder. Massive IT aligns monitoring, escalation, and network maintenance with your business needs.
Tampa headquarters · Customers nationwide
Network monitoring + alert escalation
Domotz visibility. AlertOps coordination.
Device discovery and network health checks are only useful when someone owns the next step. We pair Domotz network monitoring with AlertOps alert routing and escalation, with thresholds, responders, and coverage agreed before rollout.
Discover. Monitor. Route. Respond.
Domotz supplies network context; AlertOps coordinates notifications and escalation through a configured workflow.
- 1Discover
Map network devices, site connections, and monitoring requirements.
- 2Configure
Agree health checks, alert thresholds, contacts, and coverage.
- 3Route
Send relevant Domotz events into the configured AlertOps workflow.
- 4Respond
Notify the assigned responder and escalate unacknowledged alerts.
- 5Review
Review recurring issues, network changes, and escalation rules.
Two platforms. Distinct responsibilities.
From network signal to accountable response.
Domotz
Network visibility & diagnostics
Understand what is connected, how it is behaving, and where to investigate.
- Automated device discovery and inventory
- Network topology and supported SNMP monitoring
- Availability alerts and remote diagnostic tools
AlertOps
Alert ownership & escalation
Turn monitoring events into notifications with defined responders and follow-up.
- Rule-based alert routing and notifications
- On-call schedules and escalation policies
- Alert acknowledgement and incident coordination
- Network discovery & inventory
- Domotz discovers network-connected devices and maintains an inventory for troubleshooting and planning.
- Topology & device health
- Domotz maps supported network relationships and monitors device availability and supported SNMP metrics.
- Remote network diagnostics
- Domotz provides remote connectivity and diagnostic tools for supported devices, with access agreed during setup.
- Alert routing & notification
- AlertOps routes configured monitoring events by team, priority, and escalation policy using supported notification channels.
- On-call schedules & escalation
- AlertOps uses responder schedules and escalation rules to follow up on alerts that have not been acknowledged.
- Incident workflow & review
- AlertOps tracks alert acknowledgement and coordination; Massive IT reviews recurring issues and agreed next steps.
Supported devices, integration options, notification channels, platform licensing, and response coverage depend on your environment and agreement. Monitoring does not guarantee outage prevention or resolution.
Domotz + AlertOps capabilities
Network context with a clear next step.
Monitoring and responder coordination support the scope agreed for your network.
Network discovery & inventory
Topology & device health
Remote network diagnostics
Alert routing & notification
On-call schedules & escalation
Incident workflow & review
Where networks lose visibility
An alert needs context—and an owner.
- Incomplete network inventory and unclear dependencies
- Device or connectivity issues discovered only after users complain
- Important alerts without a clear responder or escalation path
What a coordinated workflow gives back
- A clearer picture of network devices and health
- Defined alert ownership and escalation paths
- Better context for troubleshooting and maintenance planning
Continue the conversation.
Virtual CIO Services
Executive-level technology leadership, planning, and budgeting without a full-time hire.
IT Infrastructure Management
Standardized administration of your core technology infrastructure.
Managed Server Services
Proactive monitoring, maintenance, and performance management for physical and virtual servers.
Frequently asked questions
Let’s plan your network monitoring and escalation.
Schedule a ConsultationPlanning priorities
From network signal to accountable action
| Review area | Evidence to review | Why it matters |
|---|---|---|
| Visibility | Evidence to reviewDomotz device discovery and network health | Why it mattersUnderstand what is connected and where a fault may originate. |
| Escalation | Evidence to reviewAlertOps routing, ownership and escalation rules | Why it mattersRoute actionable alerts to the responsible team. |
| Follow-through | Evidence to reviewAcknowledgment, investigation and resolution records | Why it mattersReview recurring issues and refine alert handling. |
Monitoring finds signals; response coverage and escalation commitments depend on the agreed service scope.
Free self-assessment
Is your network watched—and your firewall maintained?
Check 16 monitoring, response, firewall, and resilience practices to identify your gaps and the improvements to prioritize.